Frequently Asked Questions
Answers to your most common questions
Tap any question to reveal the answer. From visits and pricing to appointments and emergencies, here are the things patients ask us most.
General
No. We are a self-pay practice with transparent pricing and no surprise bills.
Appointments are recommended, but walk-ins are welcome based on provider availability.
We accept cash, credit and debit cards, HSA/FSA cards pending availability, and other accepted payment methods.
Yes, when available.
Pricing
Our prices are listed on our Pricing page and vary depending on the type of visit.
Some laboratory tests, procedures, medications, or supplies may have additional fees. Your provider will discuss these with you before treatment whenever possible.
Yes. Payment is due at the time of your visit.
Appointments
Appointments must be rescheduled at least 24 hours in advance.
To help keep visits efficient and affordable, we recommend limiting each appointment to three concerns. Additional concerns may require a follow-up visit.
To provide quality care, keep visits affordable, and stay on schedule, some concerns may require a separate follow-up appointment.
Late arrivals may need to be rescheduled if there is not enough time remaining for the appointment.
Services
We provide preventive care, annual physicals, sick visits, chronic disease management, DOT physicals, sports physicals, telehealth, and select minor procedures.
No. If cervical cancer screening is needed, we can refer you to a gynecology provider.
Yes.
Yes. We offer select office procedures such as wound care, laceration repair, incision and drainage, foreign body removal, and other minor procedures.
Prescriptions and Labs
Yes, when medically appropriate based on your evaluation.
We offer select point-of-care testing and can order additional laboratory tests to be completed at your preferred laboratory when indicated.
Yes. We will notify you of your results and discuss any necessary follow-up.
Telehealth
Yes, for select medical conditions.
No. Some conditions require an in-person examination.
Medical Records
Please complete a medical records authorization form. Processing times may vary.
Emergencies
Call 911 or go to the nearest emergency department immediately. Do not use our website or patient messaging for urgent or emergency medical concerns.
Why choose Valencia Family Medicine?
We provide affordable, transparent, patient-centered healthcare with same-day availability, personalized attention, and no surprise bills.
Appointment Reminder: Please arrive 15 minutes before your scheduled appointment to allow enough time for registration and check-in.
Still have questions?
We're here to help
If you don't see your question here, our team is just a call away. Reach out and we'll be happy to help.